what you need to know
Cancellation Policy
Once you have booked a class with us it is non-refundable.
However, If you message us 24 hours before the class start time then you can transfer the class to another day (please note it must be a FULL 24 hrs before and not one minute over)
Classes will only be transferred to a class of the same price, e.g. Clubbercise cannot be changed for a Ladies That Lift, it must be like for like.
If you do need to cancel or transfer please let us know as soon as possible so someone on a waiting list has a chance at a space.
Cancellations and Transfers can be made via our Facebook pages or WhatsApp Aleasha on 07944 671 489 (please remember to include your name and which class you would like to move & which date you would like to move it to)
Some Do's & Don'ts in our classes
In our classes please wear appropriate gym gear & trainers.
(shoes must remain on at all times during the class)
You'll also need plenty of water
A small reminder of personal hygiene, use of deodorant and regular bathing are much appreciated by other participants.
Classes must not be video recorded at any time. We don't mind you sharing Selfies or Photos before and after class, but we try to keep the classes a phone free space.
1. So people are comfortable attending without being filmed
2. So our choreography is not shared (you pay for the class, don't give it all to someone else for free)
3. We have some clients who do not wish to be on camera either for security reasons or personal reasons.
4. We don't want a class full of people distracted by technology, this is the one place you can come and actually get away from your phone
5. Feel free to share official videos from our pages to show your friends what its all about.
Make sure you have booked your spaces before attending especially Jan-June as these classes can be full.
Always be friendly and welcoming, especially to the newbies and although you may have a space you prefer to stand in please try to be flexible and work around where others feel comfortable (Remember when you were brand new, a bit nervous & wanted to stand right at the back? please make space for the newbies to fit in) We PRIDE ourselves on being non judgemental & a positive environment and that comes from the support we all show each other.
For Clubbercise ONLY OFFICIAL Clubbercise glowsticks must be used, cheaper alternatives are not allowed in class. you can grab a pair for only £5.00 They are reusable and yours to keep.
What to do before you come to a class
Once you have booked you will find a medical waiver form (blue link) on your booking confirmation email
You need to fill this in for every member who is attending before your first class. (You don't need to do this again unless anything changes in your medical history, medications or your emergency contact changes)
If you feel unwell at anytime or need to leave the room for any other reason than the bathroom please let myself or another member of the class know. If you're unwell before we begin try to reschedule your class to avoid passing anything on to others.
Plan your route and allow enough time to get there 5-10 minutes before class start time. Missing the warm up is more likely to result in injury & the instructor can not be held responsible.